Ways to contact The Reference Desk:

• IM* in the chat box above.
• PHONE the reference desk at 231-932-8502.
• EMAIL the reference desk (email will be answered within 24 hours unless the library is closed.)
• Stop by the Reference Desk at our Woodmere location and say hello!

IM Guidelines

• You may use the chat box above (when available)
• Any screen names that send IMs containing obscene language or that are harassing will be blocked.
• We are unable to answer lengthy research questions via IM -- for example, a complicated genealogical research question. We are also unable to provide advice on questions of a medical, tax, or legal nature.

IM Reference is part of our regular reference service, which includes in-person and telephone reference services. Sometimes we might be answering all kinds of questions at the same time when you IM us, so please be patient.