5.08 Public Relations Policy

Last Updated Date

The purpose of this policy is to ensure that the public receives consistent and accurate information about library policies, procedures, programs and services with the intent to promote community awareness, stimulate public interest in and usage of the library, and to develop public understanding and support of the library and its role within the community.

Communication Materials and Sources
Regular promotional and communication materials designed to be disseminated to the public shall be in a format that best suits the type of information and intended specialized and/or diverse target audience. These may include traditional and non-traditional styles and methods.

Media Contact and Spokesperson
The Library Director or designee will arrange contacts with the media for the Library.

Contacts by the media made directly to the Library will be directed to the Library Director, Marketing and Communications Manager, and/or the Board President.

Library Staff and Trustees will not make statements to the media on behalf of the Library without prior approval from either the Director or Board President. All communications will be handled professionally, courteously, and within the terms of other library policies.

Emergency Situations
In an emergency situation, all media inquiries and announcements will be referred to the Director or designee(s) who will make official statements to the public and the media outlets.

Revised December 15, 2022